Leading Through Communication
About this Module
Managers cannot rely on authority alone to ensure that employees follow instructions. In this module, participants will learn how to communicate requests clearly and effectively, ensuring that employees both understand what is being asked and feel motivated to act. Effective communication is also a two-way process as managers need to listen actively to uncover any confusion or objections, and adapt their messaging accordingly. Since much of managerial communication takes place in meetings, it is also essential that managers know how to run meetings well, creating space for meaningful dialogue and collaboration.
Explore Our Online Certificate Program Offering
Management Certificate
Focused on practical leadership, this certificate helps professionals lead inclusive teams, communicate effectively, and navigate real-world challenges such as conflict and change. Learners explore how to foster trust, run effective meetings, and make ethical decisions, equipping them to contribute as thoughtful and capable leaders.
- Length: 5 online modules (5–6 hours each)
- Format: Fully online, asynchronous, and self-paced to support flexible learning
- Skills Gained: Leading with empathy, facilitating collaboration, making sound and ethical management decisions
- Recognition: Shareable digital badges earned per module; full certificate awarded upon completion
Faculty lead: Tom Tripp
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