Conflict Resolution for Effective Teams
About this Module
Managers spend roughly 25% of their time managing both their own conflicts and those of others. Effectively handling conflict is essential to maintaining productivity and team cohesion. This topic begins by exploring how to prevent destructive conflict by fostering trust and transparency. Recognizing that conflict can still arise despite best efforts, the topic then equips managers with practical strategies for resolving disputes through collaborative negotiation, ensuring that all parties feel heard, needs are met, and team dynamics improve as a result.
Explore Our Online Certificate Program Offering
Management Certificate
Focused on practical leadership, this certificate helps professionals lead inclusive teams, communicate effectively, and navigate real-world challenges such as conflict and change. Learners explore how to foster trust, run effective meetings, and make ethical decisions, equipping them to contribute as thoughtful and capable leaders.
- Length: 5 online modules (5–6 hours each)
- Format: Fully online, asynchronous, and self-paced to support flexible learning
- Skills Gained: Leading with empathy, facilitating collaboration, making sound and ethical management decisions
- Recognition: Shareable digital badges earned per module; full certificate awarded upon completion
Faculty lead: Tom Tripp
Explore Certificate
